One Day Introduction to User Acceptance Testing

This workshop provides delegates with an introduction to those activities and responsibilities that are specific to user acceptance testing (UAT). The workshop considers how UAT differs from other forms of testing, where in the life cycle it is performed, who performs UAT and which are the most appropriate testing techniques and practice in applying them.

This highly interactive workshop includes slides, exercises and practical work as well as group exercises and discussions.

The workshop considers how UAT changes dependent on the different types of customers and users who are 'accepting' the system. It looks at where UAT fits into different development life cycles, including traditional waterfall, the V-model and agile approaches. It also covers the use of risk to drive the prioritisation of UAT and the selection of the most appropriate techniques. Defect reporting and best practice for documentation of defects for UAT is introduced and practiced.

Audience: Who is the course for?

• Those who are new to the user acceptance testing such as future users and customers of systems
• Operational staff who are asked to perform operational acceptance testing
• Testers who provide assistance to users & managers performing UAT

Course duration:

One day.

Benefits to the individual:

• Gain an insight in to UAT and the correct techniques to use
• Confidence & knowledge to carry out UAT

Benefits to the business:

• Confidence that staff have the skills to carry out UAT
• Increased success of testing projects and acceptance of new systems by users

Pre-requisites:

A basic working knowledge of IT

The objectives of the 'Introduction to User Acceptance Testing' workshop are to:

• ensure that the importance of user acceptance testing at all stages of the development and testing life cycle is understood;
• establish the responsibilities of the users, testers and developers at all life cycle stages;
• introduce a risk-based approach for establishing a UAT plan and setting measurable acceptance criteria;
• identify the most commonly used functional and non-functional testing techniques for UAT, and criteria for their selection.

Key points:

The workshop covers the following key topic areas:

• User Acceptance Testing Fundamentals
• User Acceptance Testing in Different Life Cycles
• Risk-Based Testing for UAT
• User Acceptance Test Planning
• Functional and Non-Functional Test Techniques for UAT

Next steps:

As a next step, delegates who want to cover some of the topics introduced in this workshop in more depth and so gain more practical skills may find the following appropriate:

• The one-day 'Introduction to Testing Techniques' workshop. Please contact us for more details.
• The one-day 'Introduction to Risk-Based Testing' workshop
• The two-day 'Non-Functional Testing' course. Please contact us for more details.

Alternatively, those who wish to enhance their career prospects by gaining a software testing qualification may wish to try: ISTQB Foundation Certificate in Software Testing.

Exam details:

There is no exam as part of this course.