Audience: Who is the course for?
Those who are likely to become involved in business analysis at any level, including:
- Business Analysts and Systems Analysts
- Business Managers
- Developers
- Project Managers and Team Leaders
- Quality Assurance and Quality Control Managers
Duration:
This is a 3 day course.
Benefits to the Individual:
- Recognised qualification in its own right and also module for BCS Diploma in Business Analysis
- Skills and confidence to effectively contribute to business change projects
Benefits to the Business:
- Gives staff tools to deliver successful business change projects
- Opportunities for business improvement are easily identified
- Framework is flexible and scalable and can be used for a huge variety of different projects
Prerequisites and evening study:
Some evening work is required during the course.
Course Objectives:
This course will enable delegates to:
- Demonstrate an understanding of business strategy and strategic analysis techniques
- Act as effective members of a team investigating an organisation's business systems with a view to recommending business improvements
- Apply techniques in order to analyse and model business systems
- Identify recommendations for business improvement
- Assist in the production of a rigorous business case covering the development and implementation of business changes
- Identify how business requirements may be supported by IT systems
- Prepare for the BCS Certificate in Business Analysis Practice
Course Content:
Rationale
- A lifecycle for business change
- The role of the Business Analyst vs. the Systems Analyst
- Purpose of analysing and modelling business systems
Strategic Analysis in Context
- Environment analysis and SWOT
- Overview of areas strategy including IS strategy
- Critical success factors and key performance indicators
- The Balanced Business Scorecard
Project Discipline for Business Analysis
- Terms of reference/project initiation
- Business and project objectives
- Deliverables from business analysis
Understanding the Situation and Business Perspectives
- Stakeholder analysis and investigative techniques
- Identifying and defining business perspectives
- Identifying and resolving conflicts
Analysing and Modelling Business Activities
- Identifying activities and dependencies
- Building a Business Activity Model (BAM)
- Business events / activity indicators
- Rules and constraints
- Identifying Potential Solutions
- Creative approaches to problem solving
- Gap analysis
- Defining a new business model
Identifying Requirements for the New Business Model
- Presenting the business case and options for change
- Cost-benefit, risk and impact analysis
- Risk analysis and management
Accepting the Business Case
- Testing the system for user acceptance
- Managing the implementation of change and benefits realisation
Exam details:
Delegates can take an optional one-hour written examination at the end of the course. Successful candidates are awarded the BCS Certificate in Business Analysis Practice.
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BCS Diploma in Business Analysis - course description
Business Analysis Practice - course description
Requirements Engineering - course description
